Returns Period
- Booksellers may return books for credit or refund if received within one year of the invoice date for titles that are in print
- Out of print books will be accepted for return for three months after the title has been placed out of print
- There is no restocking fee for returning books
Condition of Books
- All books must be returned unblemished, unstickered and in re-saleable condition.
- Any books returned that do not meet this requirement will not be credited.
- Any book that is defective must be returned for credit or refund within 30 days of delivery date documentation.
- A copy of the original invoice must be included with the return shipment. If no documentation exists then returns will be credited at standard published trade rates.
Returning Out of Date Books
Some titles may become out of date and are therefore no longer useful or appropriate for resale. In these cases, we do not require unsold books to be returned. Instead please follow our standard returns process but include the front cover of the book as proof of destruction. Refer to the out of print pages to check titles that can be returned using this process.
Carriage
- All returns must be made at customers expense, except for orders sent in error.
- All returns must be to the following address:
Goods In
Red Squirrel Publishing
Antony Rowe
Unit 3-4 Pegasus Way
Bowerhill Industrial Estate
Melksham, Wiltshire
SN12 6TR
If your delivery requires use of a fork lift or loading bay, please call 01225 703691 to arrange a booking slot.
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